Submit a Complaint or Claim

COMPLAINT / CLAIM TERMS

Absolute Solutions

COMPLAINT AND CLAIM SUBMISSION TERMS

These Complaint and Claim Submission Terms apply to complaints, claims, concerns, or reports submitted to Absolute Solutions through this booking website.

ACCURACY OF INFORMATION

I certify that the information I provide in this complaint or claim is true, accurate, and complete to the best of my knowledge. I understand that incomplete, inaccurate, misleading, or false information may delay the review of my submission, affect the outcome of the review, or result in the complaint or claim being denied.

IDENTITY VERIFICATION

I understand that Absolute Solutions requires a valid government-issued photo ID as part of the complaint submission process. I authorize Absolute Solutions to use the identification I provide for the purpose of verifying my identity and reviewing the complaint or claim.

SUPPORTING DOCUMENTATION

I understand that Absolute Solutions may request photographs, repair estimates, receipts, ownership information, lender information, vehicle information, or other documentation reasonably necessary to evaluate my complaint or claim.

SUBMISSION DOES NOT GUARANTEE A RESULT

I understand that submitting a complaint or claim does not constitute an admission of liability by Absolute Solutions and does not guarantee reimbursement, payment, replacement, settlement, or any other specific outcome.

Each complaint or claim will be reviewed based on the information available and the circumstances of the matter.

ADDITIONAL INFORMATION

I understand that Absolute Solutions may contact me for additional information or clarification. Failure to provide requested information may prevent the complaint or claim from being fully evaluated.

PERSONAL PROPERTY CLAIMS

If my complaint involves personal property allegedly located in or removed from a repossessed vehicle, I certify that my description of the property is truthful and accurate to the best of my knowledge.

I understand that the review may include available inventory records, photographs, documentation, employee records, account information, or other information maintained in connection with the repossession.

ELECTRONIC SIGNATURE

By electronically signing this form, I agree that my electronic signature has the same intent and effect as a handwritten signature for purposes of this complaint or claim submission.

I understand that my signature, identification, submitted information, and supporting documentation may be retained as part of Absolute Solutions' records relating to the complaint or claim.

AUTHORIZATION TO REVIEW

I authorize Absolute Solutions to review information reasonably related to the complaint or claim, including account records, vehicle information, personal property records, photographs, communications, release records, and other relevant documentation.

NO WAIVER OF RIGHTS

Submitting this complaint form does not waive any rights or remedies that may otherwise exist under applicable law, nor does it create rights or obligations beyond those otherwise provided by law or agreement.

ACKNOWLEDGMENT

I acknowledge that I have had the opportunity to read these terms before submitting my complaint or claim. I understand the information above and voluntarily agree to these terms as part of my submission.